Need an accountant but don’t have time to sit in an office? You’re not alone. More Australians than ever are switching to online accountants for speed, convenience, and expert service—without the need for face-to-face meetings.

In this guide, we break down exactly how online accounting works, what services are offered, who it suits best, and why working with an online accountant (like the team at Latitude Accountants) might be the smartest move you make this financial year.

What is an online accountant?

An online accountant is a registered tax agent or accountant who offers their services remotely—usually via phone, email, secure client portals, or video calls. All the core services of a traditional accountant are still available, but they’re delivered through the cloud.

You can:

• Send receipts and records electronically 
• Review and sign documents digitally 
• Get tax returns and BAS lodged without ever needing to leave your home or office 
• Communicate in real time without scheduling in-person appointments
  

Is it legal to use an online accountant in Australia?

Yes. As long as they’re a registered tax agent (check the Tax Practitioners Board register), they can legally:

• Lodge tax returns
• Give tax advice
• Submit BAS statements
• Prepare financial reports

Whether your accountant is based in Sydney, Melbourne, or working remotely from Brisbane, it makes no difference under Australian tax law, as long as they’re registered and compliant.

Who should use an online accountant?

Online accounting is ideal for:

• Sole traders and contractors who want to manage their business without the admin load
• Employees who want to claim deductions and maximise their tax refund
• Freelancers and creatives juggling multiple income streams
• eCommerce and online business owners with cloud-based systems
• Investors and property owners who want someone to handle capital gains and rental income efficiently
• Busy professionals who don’t have time to visit an office

What services can an online accountant offer?

Most online accountants offer the same services you’d expect in person, including:

• Tax return preparation and lodgement (individual, sole trader, company, trust) 
• BAS preparation and GST advice 
• Business structure setup (ABN, company, trust) 
• Cash flow forecasting and budgeting 
• Payroll processing and STP compliance 
• Tax planning and advice 
• Bookkeeping support 
• ATO correspondence and audit response 

Documents are typically shared via secure client portals or email, and signatures are handled digitally.

What are the benefits of using an online accountant?

1. Convenience
   Handle everything from your phone or laptop. Upload documents, ask questions, and approve forms without stepping into an office.
2. Speed
   Get faster turnaround on tax returns, advice, and financial reporting. No waiting for appointments.
3. Real-time insights
   Cloud accounting tools (like Xero, MYOB, or QuickBooks) let your accountant view your finances in real-time and give timely advice.
4. Broader choice
   You’re not limited to accountants in your suburb. Choose someone who understands your industry, no matter where they’re based.
5. Lower overheads
   Some online accountants pass on cost savings with more affordable pricing than traditional firms.

What technology is used?

Online accountants typically use:

• Cloud accounting software (Xero, MYOB, QuickBooks)
• Digital signing tools (like Adobe Sign or DocuSign)
• Secure file sharing (Google Drive, OneDrive, or client portals)
• Bank feeds to track income and expenses automatically
• Video calls and screen sharing for walkthroughs and meetings

You don’t need to be a tech expert—most tools are easy to use, and your accountant will guide you through the process.

Are there any downsides?

A few things to be aware of:

• You need to be comfortable sending documents electronically
• Communication is virtual—some people still prefer face-to-face
• Always confirm the accountant is registered, insured, and uses secure systems
• If your tax affairs are very complex, you may prefer in-depth planning sessions in person

That said, for most individuals and small businesses, the pros outweigh the cons—especially if you’re organised and tech-savvy.

FAQs

Is it safe to use an online accountant?
Yes, as long as they use secure systems, are registered with the Tax Practitioners Board, and follow Australian privacy laws.

Can online accountants help with GST and BAS?
Absolutely. Online accountants can prepare and lodge BAS, help with GST registration, and advise on quarterly reporting.

Can I switch from a local accountant to an online one?
Yes. You can request your previous accountant to send over your records, and your new accountant can guide the transition.

How do I know if my online accountant is legit?
Search their name or business on the Tax Practitioners Board register at www.tpb.gov.au. Look for current registration and credentials.

Looking for a professional online accountant who understands small business and modern tax needs?

Online accountants offer the same expertise and services as traditional accountants—but with more flexibility, faster communication, and access to tools that simplify your life. Whether you’re a sole trader, employee, investor or business owner, working with an online accountant can help you save time, reduce tax, and stay in control.

Contact Latitude Accountants today and work with a team that understands what matters to you.

📞 Contact Latitude Accountants
📧 info@latitudeaccountants.com.au
🌐 www.latitudeaccountants.com.au

Disclaimer

This content is general in nature and is not a substitute for personalised financial advice. Always speak to a registered tax professional about your unique situation.